Print and Managed Print Services
Case reference FOI2026/03760
Received 6 May 2026
Published 5 October 2026
Request
Please provide the following information relating to your print, photocopier and managed print services:
1. Companies contracted to provide the following:
a. Photocopiers / MFDs
b. Printers
c. Print room / reprographics (if applicable)
Description of services provided under these contracts (e.g. device supply, fully managed print service, software provision)
2. Length of contract/s, including:
a. Contract start date
b. Contract expiry date
c. Original contract term
d. Details of any extension options available and whether these have been exercised
3. Number of devices:
a. Photocopiers / MFDs
b. Printers
c. Print room / reprographics (if applicable) d. Confirmation of whether devices are leased, rented or owned
4. Annual print/copy volume:
a. Photocopiers / MFDs
b. Printers
c. Any available breakdown (e.g. mono vs colour, print vs copy)
5. Annual spend and contract value:
a. Annual spend
b. Total contract value (including extensions if applicable)
6. Details of how the current contract(s) were procured:
a. Procurement method (e.g. framework, open procedure, other) b. If via a framework, please state:
7. Framework name and reference number
Lot number
Whether the award was via direct award or mini-competition
8. Details of print management software in use:
a. Name of software (e.g. Equitrac, PaperCut, MyQ) b. Contract start and end dates (if separate)
9. Forward plans:
a. Confirmation of whether a procurement process is planned or underway b. Expected timeline for market engagement and/or tender release
Response
Please provide the following information relating to your print, photocopier and managed print services:
1. Companies contracted to provide the following:
a. Photocopiers / MFDs Altodigital Networks Ltd/ Xerox
b. Printers
Altodigital Networks Ltd/ Xerox
c. Print room / reprographics (if applicable)
Altodigital Networks Ltd/ Xerox
Description of services provided under these contracts (e.g. device supply, fully managed print service, software provision)
Managed Print Services and Digital Document Solutions, including hardware support, preventative maintenance, consumables management, remote helpdesk support, managed print software support, incident management, and performance reporting
2. Length of contract/s, including:
a. Contract start date :02 February 2024
b. Contract expiry date : 01 February 2029
c. Original contract term :
Five years (02 February 2024 to 01 February 2029)
d. Details of any extension options available and whether these have been exercised.
The contract includes an extension option of up to 60 additional months. The document does not state that this option has been exercised.
3. Number of devices:
a. Photocopiers / MFDs 640
b. Printers
67
c. Print room / reprographics (if applicable) d. Confirmation of whether devices are leased, rented or owned
2 leased machines
4. Annual print/copy volume:
a. Photocopiers / MFDs
~ 35,000,000
b. Printers
~ 500,000
c. Any available breakdown (e.g. mono vs colour, print vs copy) Colour
~ 5,000,000 Mono ~ 30,500,000
5. Annual spend and contract value:
a. Annual spend
£455,560.00
b. Total contract value (including extensions if applicable)
£2,277,800.00
6. Details of how the current contract(s) were procured:
Mini Comp (Framework) NHS London Procurement Partnership
a. Procurement method (e.g. framework, open procedure, other) b. If via a framework, please state: Mini Comp (Framework)
7. Framework name and reference number
Lot number ?
NHS London Procurement Partnership Unique Reference Number (URN) for this Contract is CDSDDS10083
Whether the award was via direct award or mini competition
Directly Awarded
8. Details of print management software in use:
a. Name of software (e.g. Equitrac, PaperCut, MyQ) b. Contract start and end dates (if separate) PaperCut and Optimise software.
9. Forward plans:
a. Confirmation of whether a procurement process is planned or underway Next MPS procurement process / scoping and market engagement will commence Q3 2027
b. Expected timeline for market engagement and/or tender release: as above, with a view to release April /May 2028.
Documents
This is Oxford University Hospitals NHS Foundation Trust's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.