Patient Information Leaflet Management
Case reference FOI2026/00602
Received 21 February 2026
Published 18 March 2026
Request
Dear Freedom of Information Officer, I am writing to make a request under the Freedom of Information Act 2000. Please provide the following information about the management of patient information leaflets:
1.OPERATIONAL RESPONSIBILITY The job title(s) of the person(s) or team responsible for the development, production, approval, and management of patient information leaflets (including printed and digital materials).
2. DOCUMENT VOLUME AND PRODUCTION - The approximate number of patient information leaflets currently maintained by the Trust - The software or system(s) used to produce and manage these leaflets (e.g., Microsoft Word, desktop publishing software, dedicated patient information management systems)
3. REPORTING STRUCTURE The job title of the senior manager to whom the person(s)/team(s) in question 1 directly report.
4. BOARD-LEVEL ACCOUNTABILITY The job title of the Board-level executive with overall accountability for patient information materials.
5. GOVERNANCE FRAMEWORK If the Trust has a formal policy or governance document covering patient information leaflets, please provide: - The document title and version number - The job title of the Board-level signatory or accountable executive named in that document - OR a copy of the policy itself if more convenient Please note: I do not require personal data such as names or contact details – job titles and reporting structures are sufficient. If any part of this request is likely to exceed the cost limit under Section 12 of the Act, please advise how the request could be refined. I would prefer to receive this information in electronic format. I look forward to your response within 20 working days as required by the Act.
Response
1. OPERATIONAL RESPONSIBILITY
The job title(s) of the person(s) or team responsible for the development, production, approval, and management of patient information leaflets (including printed and digital materials). Oxford Medical Illustrations (OMI), Patient Experience Team, Divisional Patient Information Coordinators.
2. DOCUMENT VOLUME AND PRODUCTION
- The approximate number of patient information leaflets currently maintained by the Trust Approx. 1228 leaflets currently maintained by the Trust.
- The software or system(s) used to produce and manage these leaflets (e.g., Microsoft Word, desktop publishing software, dedicated patient information management systems) Microsoft Word, Adobe, a dedicated patient information management system (FileMaker)
3. REPORTING STRUCTURE
The job title of the senior manager to whom the person(s)/team(s) in question 1 directly report.
OMI - Director of Communications and Engagement.
Patient Experience Team - Head of Patient Experience
Divisional Patient Information Coordinators - Divisional Directors
4. BOARD-LEVEL ACCOUNTABILITY
The job title of the Board-level executive with overall accountability for patient information materials. Chief Nursing Officer
5. GOVERNANCE FRAMEWORK
If the Trust has a formal policy or governance document covering patient information leaflets, please provide:
- The document title and version number Patient Information: Policy and procedures for producing, publishing and managing all types of patient information v3.0
- The job title of the Board-level signatory or accountable executive named in that document
- OR a copy of the policy itself if more convenient Policy attached
Documents
This is Oxford University Hospitals NHS Foundation Trust's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.